Fixed: “Cleaning up. Do Not Turn off Your Computer.”

You have ever seen your computer screen stuck at “Cleaning up. Do not turn off your computer,” when trying to configure windows update? This problem also occurs while installing Windows 7 Service Pack 1 plugin. To fix this problem, you have to follow the proper instructions that we have described in detail here.

Case: “Cleaning up. Do not turn off your computer.”

Despite the robustness of the Windows operating system, some things keep irritating the users. Errors, bugs, startup messages and stuck problems cause a headache. Like the following case from one of the user who stated the problem on forum.

“Can anyone help me with this problem? A couple of times, I’ve got the message “Cleaning up, do not turn off your computer”. The first time it happened, I had closed the lid on my laptop which put it to sleep, and on opening the lid, I got the message. I left it for half an hour and then decided to force shutdown. The second time, I had just installed a Windows Update and on restarting, I got the message. My laptop is a Samsung NP550P5C-A08UK running Windows 8.”

How to Fix the Issue

The magic of technology is that a problem can be solved in multiple ways. Using these four methods given here, you can fix the “Cleaning up. Do not turn off your computer” problem.

Method 1: Wait until the cleaning process is finished

If screen is showing you the cleaning up message, this points out that Disk cleanup utility is functioning erase all the useless files from the system. These files include temporary, offline, upgrade logs, caches, old files, and so on. This process will take a lot of time, depending on the number of files stored on your computer. After the finishing of the cleanup process, more storage will be available on your hard drive that will further boost the speed of your computer.

Method 2: Run Windows Update from Safe Mode

Safe mode is a great alternative to fix this clean-up issue. It permits the most important programs to startup during the booting process so that it will avoid Disk Cleanup Utility. As this issue mainly affects Windows 7 users, then do the following:

Step 1 — First, restart your PC and press on key F8 to enter into the “Advanced Boot Options” menu.

Step 2 — Highlight the “Safe Mode” by using arrow keys and then hit “Enter”.

Step 3 — Run the Windows Update and wait for its successful installation.

Step 4 — Perform the steps 1–2 again and choose “Start Windows Normally” to go back to the usual Windows configuration.

Method 3: Run Startup Repair to fix boot issues

The “Cleaning up. Do not turn off your computer” is a startup issue. Run the Startup repair to fix it. Follow these steps:

Step 1 — You have to restart the system again as you did in the above method. Hit “F8” key, and then the “Advanced Boot Options” menu will appear.

Step 2 — Make the use of arrow keys to for selecting “Repair Your Computer” and hit “Enter”.


Step 3 — When the next screen opens, choose the operating system that requires repairing. After that, click on “Next”.

Step 4 — Choose “Startup Repair” from the System Recovery Choices window and be patient. Let the repair process finish. Now, click on “Finish” when the screen display “Restart your computer to complete the repairs”.

Method 4: Perform System Restore

There might be a concern with the update or corrupted files. It helps in protecting and repairing computer software. It will do manual restoration of the computer to its original version. Any change made to the computer will create a system restore point, which is nothing but a snapshot of the PC. To do this in Windows 7, you require following the given steps:

Step 1 — Select “Start” > “All programs” > “Accessories” > “System tools” and click on the “System Restore”.

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Step 2 — Windows will display restore points that you can choose or else you can click on “Next” for older restore points.

Step 3 — To see the list of possible restore points, check the “Show more restore points”.


Step 4 — Click on “Scan for affected programs” button once you choose the restore point of your choice.

Step 5 — Review it before performing a restore. Click on “Finish” for starting the restore process.

Step 6 — Wait for a while until the restore process ends.

Step 7 — After the finishing of the restore process, Windows will start booting, and a message will tell that the restore has performed successfully.

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