Sometimes, we encounter the printer can not be added, can not print, can not be deleted and other failures, reset the printer settings or check the cable, interface, etc. have no effect, reboot the computer or printer can not be resolved. When confirming that there is no problem with the network and the printer itself, you can try to reset the printing service in the system, or modify the Group Policy to solve the problem.
Group Policy on the printer settings policy, you can open the local Group Policy Editor by opening the “Local Computer Policy → User Configuration → Administrative Templates → Control Panel → Printers”, with the options under this branch to set (Figure 1). Note that some policy items under this branch are not applicable to the common Windows 10 or Windows 8, but the policies selected in this article are applicable to both versions.
1. Cannot browse and find network printers
In the Group Policy window, select the “Browse the network for printers” option in the path above and double-click to set it. Since this is set to “Disabled”, the network printer browse page will be removed from the printer wizard and the user will not be able to search for a network printer and will then have to type in the exact printer name to find the printer. So here, just set the option to “Enabled” or “Unconfigured” to restore (Figure 2). 2.
2. Default printer can not be set to save
If the added printer is set as the default printer is not valid, then you can double-click the “Turn off Windows default printer management” item and set it to “Disabled”. If the setting is changed to “Enabled” for some reason, Windows will not manage the default printer, so the user’s settings will not be ignored by the system.
3. can not find the portal to add a printer
Sometimes, we can’t even find the portal to add a printer through regular channels (such as Start menu or Control Panel), and we can’t add a printer to the “Printers” folder by dragging the printer icon. If you encounter this situation, you can double-click the “Block Adding Printers” item and set it to “Disabled” or “Not Configured”.
Tip: Enabling the Block Adding Printers group policy setting will not prevent users from using the Add Hardware Wizard to add printers, nor will it prevent users from running other print adding programs to add printers. This setting will also not delete added printers. However, if a user adds a printer after this setting has been applied, it will not print. 4.
4. Cannot delete an existing printer
Have you ever encountered a situation where a printer in the printer list cannot be deleted? If this happens, you can disable the “Block printer deletion” option to remove it (Figure 3).
Tip: If the above setting is enabled, if a user tries to delete a printer, for example using the “Delete” option in the “Printers” section of the “Control Panel”, a message will be displayed A message will be displayed to prevent the deletion operation.
However, this setting does not prevent users from using other programs to delete the printer. Therefore, without using Group Policy, we can also try using a third-party printer control program to delete the printer.
Read more: If there is a problem with the printer permissions, you can set it through the “Security” property. In the “Printers” list, select a printer and select “Manage Devices → Printer Properties”, and then click the “Security” tab to set user permissions.